Privacy Policy

MastecInCo.com website is owned and operate by (“us”, “we”, or “our”) EuroMarks Global Ltd, which is a data controller of your personal data, UK Company House Registration No: 10697525. VAT Registration No: GB184506008, Registered address: Unit C, Kingsway Industrial Estate, Luton, Bedfordshire, LU1 1LP, United Kingdom.

We have adopted this Privacy Policy, which determines how we are processing the information collected by MastecInCo, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using MastecInCo website. This policy describes how we use your personal data when you use our service from our website mastecinco.com. We have provided this policy to ensure that you understand what personal data we may collect and hold about you, what we may use it for and how we keep it safe. You have legal rights to access the personal data that we hold about you and to control how we use it which are also explained. You can read, print and save this whole policy below.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Some Common Definitions
Service means the website mastecinco.com operated by EuroMarks Global Ltd. Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). Cookies are small files stored on your device (computer or mobile device). Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data. Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively. Data Subject is any living individual who is using our Service and is the subject of Personal Data. We collect several different types of information for various purposes to provide and improve our Service to you.

Personal information we collect:

When you visit the MastecInCo, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

● Personal data that you provide to us. There are several ways in which you may share your personal data with us, for example, you might complete the contact form on our website, or contact us by email, telephone on in person with an enquiry, post on social media sites we run, or make a purchase via our website. The personal data that you provide to us may include your name, address, e-mail address, telephone number, financial and credit card information, the username you register when you create an account, and any other details you choose to provide as part of your enquiry.

● Personal data that we receive from third parties. If we work with other businesses or use sub-contractors these parties may collect personal data about you which they will share with us. For example, if you purchase our goods via a third party platform (such as eBay, Amazon, etc.) they will pass us your name, telephone number, email address and details of your order. A full list of the third party platforms whom we currently work with can be found here.

● Personal data about your use of our website. This is technical information and includes details such as your IP address, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, as well as details of how you navigated to our website and where you went when you left, what pages or products you viewed or searched for, page response times download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and any phone number used to call our customer service number.

● We collect the following data when you visit our website, request a demo, request marketing materials, subscribe to any of our publications or updates, call us, email us, complete an online form, use our Chat bot, and visit one of our offices: Contact Data includes first name, last name, company name and job title, email address, phone number, company website, country, basic details about your company, business address and location.UK/ EU Lawful Basis: Legitimate Interest.

● Technical & Usage Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our websites. Usage Data includes information about how you use our website. UK/EU Lawful Basis: Legitimate Interest for Necessary Cookies, Consent for statistical, analytic and marketing cookies.

● Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences UK/ EU Lawful Basis: Legitimate Interest (because we only send business to business marketing communications).

Where we have identified your business as a lead or prospect, we sometimes collect data from publicly available sources and receive personal data about you from various third parties and public sources such as Identity and contact data from our authorized resellers, introducers, and other partners who you have given such information to so that they can upload it to our systems, and we can provide products and services to you. Identity and contact data from publicly available sources such as websites of relevant, prospective customers and Companies House. UK/ EU Lawful Basis: Legitimate Interest. Our Legitimate Interest means the interest of our business in conducting and managing our business to enable us to respond to your enquiries, identify business customers who would benefit from our products and services to grow their business and ours, give you the best service/product and the best and most secure experience. Consent means where we have obtained your agreement to process your personal data, for example when you sign up to receive our marketing materials or consent to marketing cookies which deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising, we serve to you. Consent must be freely given, specific, informed and be an unambiguous indication of your wishes for us to process your personal data.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@mastecinco.com

We use your personal data in the following ways:
● Personal data that you provide to us is used to process and respond to any enquiries you make and process your order
● Provide you with the information, products and services that you request from us
● Provide you with marketing information in accordance with your marketing preferences (see How we use your personal data for marketing)
● Manage and administer our business
● Review and improve our services
● Personal data that we receive from third parties is combined with the personal data that you provide to us and used for the purposes described above.
● Personal data about your use of our website is used to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
● To improve our website to ensure that content is presented in the most effective manner for you and for your computer or mobile device
● To allow you to participate in interactive features of our service, when you choose to do so as part of our efforts to keep our site safe and secure to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you
● To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them

Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy

When we need your consent to use your personal data

Whilst we always want you to be aware of how we are using your personal data, this does not necessarily mean that we are required to ask for your consent before we can use it. In the day to day running of our business we may use your personal data without asking for your consent because:

● we are entering into and carrying out our obligations under a contract with you

● we need to use your personal data for our own legitimate purposes (such as the administration and management of our business and the improvement of our services) and our doing so will not interfere with your privacy rights

In exceptional circumstances we may wish to use your personal data for a different purpose which does require your consent. In these circumstances we will contact you to explain how we wish to use your data and to ask for your consent. You are not required to give consent just because we ask for it. If you do give consent you can change your mind and withdraw it at a later date.

Please refer to the section on How we use your personal data for marketing to read about marketing consents.

Personal data you are legally obliged to provide

You are not under a legal obligation to provide us with any of your personal data but please note that if you elect not to provide us with your personal data we may be unable to provide our goods to you.

Your rights to know what personal data we hold and to control how we use it

You have a legal right to know what personal data we hold about you - this is called the right of subject access. You can exercise this right by sending us a written request at any time. Please mark your letter “Subject Access Request” and send it to us by post or email using the details in the Who we are and how you can contact us section.

You also have rights to:

● prevent your personal data being used for marketing purposes (see How we use your personal data for marketing for further details)

● have inaccurate personal data corrected, blocked or erased

● object to decisions being made about you by automated means or to your personal data being used for profiling purposes

● object to our using your personal data in ways that are likely to cause you damage or distress

● restrict our use of your personal data

● require that we delete your personal data

● require that we provide you, or anyone that you nominate, with a copy of any personal data you have given us in a structured electronic form such as a CSV file

You can find full details of your personal data rights on the Information Commissioner’s Office website at www.ico.org.uk.

Automated decision making and profiling

We do not make use of automated decision making or profiling.

When we will share your personal data with others

We share your data with the following people in the day to day running our business:

● our parent company, EuroMarks Global Ltd

● any business partners, suppliers and sub-contractors we work with to provide you with goods or services that you have requested from us. For example, if you order goods from our website (or from one of the third parties we work with (see the section on 'Personal data that we receive from third parties’), we will provide your name, address, and details of what you have ordered to a courier, so that they can deliver these goods to you.

● advertisers and advertising networks (see How we use your personal data for marketing for more information)

● analytics and search engine providers that assist us in the improvement and optimisation of our site

We may also share your personal information with third parties on a one-off basis, for example, if:

● we sell or buy any business or assets (including our own), in which case we will disclose your personal data to the prospective seller or buyer of such business or assets

● we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms of use or our terms and conditions of supply and other agreements; or to protect the rights, property, or safety of our customers, ourselves or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction

How we keep your personal data safe

We take every care to ensure that your personal data is kept secure. The security measures we take include:

● only storing your personal data on our secure servers with no genaric ID and password login

● ensuring that all payments for goods purchased via the website are processed through a secure online platform

● ensuring that our staff receive data security awareness training on induction and at regular intervals thereafter

● tracking who has accessed documents in our computer system.

● keeping paper records to a minimum and ensuring that those we do have are stored in locked filing cabinets on our office premises

● maintaining up to date firewalls and anti-virus software to minimise the risk of unauthorised access to our systems

● enforcing a strict policy on the use of mobile devices, such as usb, cell phone, etc and out of office working

Please remember that you are responsible for keeping your passwords secure. If we have given you (or you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. Please do not to share your passwords with anyone.

Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of personal data sent to our website; you send us personal data at your own risk. Once we have received your personal data, we will use strict procedures and security features (some of which are described above) to try to prevent unauthorised access.

How we use your personal data for marketing

We will add your details to our marketing database if:

● you make an enquiry about our goods or services

● you buy our goods or services

● you have told a third party that you would like them to pass us your contact details so that we can send you updates about our goods and services

● you have registered an account on our website and have indicated during the sign-up process that you are happy to receive marketing communications

We may send you marketing communications by email, telephone and post.

You can ask us to only send you marketing communications by particular methods (for example, you may be happy to receive emails from us but not telephone calls), about specific subjects (for example, offers and promotion updates) or you may ask us not to send you any marketing communications at all.

We may ask you to indicate your marketing preferences when you first register an account on our website. You can check and update your current marketing preferences at any time by logging into your account on our website or calling or emailing us using the details set out in the Who we are and how you can contact us section above.

We never share your personal data with third parties for marketing purposes.

When we will send your personal data to other countries

Your personal data may be transferred to EuroMarks Global. We have entered into model contractual clauses with EuroMarks Global E-commerce Inc. to ensure that your personal data is processed only in accordance with the General Data Protection Regulation. Your personal data may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") by us or by our sub-contractors. Where we, or our sub-contractors, use IT systems or software that is provided by non-UK companies, your personal data may be stored on the servers of these non-UK companies outside the EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

How you can make a complaint

If you are unhappy with the way we have used your personal data please contact us to discuss this using the contact details set out in the Who we are and how you can contact us section above.

You are also entitled to make a complaint to the Information Commissioner’s Office which you can do by visiting www.ico.org.uk. Whilst you are not required to do so, we encourage you to contact us directly to discuss any concerns that you may have and to allow us an opportunity to address these before you contact the Information Commissioner’s Office.

How we keep this policy up to date

We will review and update this policy from time to time. This may be to reflect a change in the goods or services we offer or to our internal procedures or it may be to reflect a change in the law.

The easiest way to check for updates is by looking for the latest version of this policy on our website (www.euromarks.co.uk) or you can contact us (see Who we are and how to contact us) to ask us to send you the latest version of our policy.

Each time we update our policy we will update the policy version number shown at the end of the policy and the date on which that version of the policy came into force..

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Replyco Limited legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We, Euromarks Global Ltd / mastecinci.com may process your Personal Data because of: We need to perform a contract with youand you have given us permission to do so. The processing is in our legitimate interests and it is not overridden by your rights. For payment processing purposes. To comply with the law. We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Euromarks Global Ltd / mastecinci.com will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods. Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Euromarks Global Ltd / mastecinci.com will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data
If Euromarks Global Ltd / mastecinci.com is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement
Under certain circumstances, Replyco Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements
Euromarks Global Ltd / mastecinci.com may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Replyco Limited
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Your Data Protection Rights under the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Replyco Limited aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete. The right to object. You have the right to object to our processing of your Personal Data. The right of restriction. You have the right to request that we restrict the processing of your personal information. The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format. The right to withdraw consent. You also have the right to withdraw your consent at any time where Replyco Limited relied on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Payments
We, EuroMarks Global Ltd / mastecinco.com may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:
Apple Store In-App Payments
Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/
Google Play In-App Payments
Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/
Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy

Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy
We, EuroMarks Global Ltd / mastecinco.com may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@mastecinco.co